We hope you enjoy using the ASST website and ASST Shop…

Whether you’re donating to ASST, exploring how we help people seeking asylum in Aotearoa or looking to get involved. Thank you for your support.

Terms and Conditions

Use of both the ASST website and the online ASST shop is provided by Asylum Seekers Support Trust subject to the following terms and conditions:

Overview

1. Your use constitutes acceptance of these terms and conditions as at the date of your first use of the site.
2. Throughout the site, “we”, “us” and “our” refer to the Asylum Seekers Support Trust…
3. We reserve the right to change these terms and conditions…
4. By visiting our site and/or purchasing something, you engage in our “Service”…
5. Please read these Terms of Service carefully…
6. Any new features or tools added are subject to these Terms…

General Terms and Conditions

7. We reserve the right to refuse service…
8. You agree not to reproduce, duplicate…
9. You agree to use this site only for lawful purposes…
10. The site and its information are provided “as is”…
11. We do not warrant uninterrupted or error-free functions…
12. Copyright restrictions…
13. We take no responsibility for external links…
14. Organisations featured in fundraising pages…
15. Any public communication is treated as non-confidential…
16. Offensive or inappropriate content…
17. We are not responsible if information is inaccurate…
18. No liability for user-submitted content…

Online Store Terms

19. Our ASST Shop is hosted on a third-party e-commerce platform…
20. You confirm you are the age of majority…
21. Symbolic gift programme explanation…
22. We may allocate your donation where most needed…
23. You may not use our products for illegal purposes…
24. Prices may change without notice…
25. We may modify or discontinue the service…
26. Certain items may be online-only…
27. We may limit product sales…
28. No warranty product quality will meet expectations…

Refund Policy

29. For Gifts of Belonging (symbolic gifts)…
30. For physical products… return/exchange within 14 days…
31. Inspect your order upon receiving…
32. Certain items cannot be returned…
33. Refunds issued within 10 working days…
34. Contact us if more than 15 days have passed…

Accuracy of Billing & Account Information

35. We reserve the right to refuse any order…
36. You agree to provide accurate and up-to-date information…

User Comments & Feedback

37. If you submit comments or ideas, we may use them without restriction…
38. We may remove unlawful or offensive content…

Personal Information

Your submission of personal information is governed by our Privacy Policy.

Errors, Inaccuracies & Omissions

40. We may correct any errors or inaccuracies without notice…

Prohibited Uses

41. You are prohibited from using the site for unlawful, harmful, abusive, discriminatory, or malicious purposes…

Indemnification

42. You agree to indemnify and hold ASST harmless from any claims…

Severability

43. If any provision is unlawful or unenforceable, the remainder stays in effect…

Termination

44. These Terms apply until terminated…
45. We may terminate a user’s access for misuse…

Entire Agreement

46. These Terms constitute the entire agreement between you and ASST…

Governing Law

47. Governed by New Zealand law…
48. If these terms are not accepted, discontinue use immediately.

Contact Information

49. Questions: info@asst.org.nz

Aotearoa Refugee Support Trust (t/a Asylum Seekers Support Trust) is a registered charity (No. CC20172)