logo
Shop Now
Donate Now

New Client Help

Requesting support for the first time, If you are an asylum seeker in New Zealand and have not previously received support from ASST, this page explains how to request help. We understand that sharing personal information can be difficult. The process below is designed to be simple and respectful.

Who this is for

This page is for asylum seekers who:
  • Are currently in New Zealand
  • Are contacting ASST for the first time
  • Are seeking support for themselves and/or their family
If you have already received support from ASST, please contact us directly using your existing details.

Client Referral Form

To request support, please complete our Client Referral Form. The form allows us to understand your situation, your immigration status, and the type of support you may need.

This form can be used to request support for yourself, and for your partner and children if they are with you in New Zealand. If applicable, the form includes sections to provide information about your partner and children. Please complete only the sections that apply to your situation.

Once completed, please email the form to: support@asst.org.nz Our team will review your referral and contact you if further information is required.

What happens next

  • Your information is reviewed by the ASST support team
  • We may contact you for clarification or next steps
  • Due to high demand, response times may vary
* All information shared with ASST is treated as confidential.

If you are unable to complete or submit the form, or if you are unsure whether this process is right for you, please contact us.

Contact US